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FAQ
Freequently Asked Questions
I don’t have a design. Can you help me create one?
Of course! Just contact our customer service at [email protected] with your store name and zip code, and we’ll create the design artwork for you, free of charge.
How can I place an order?
We can place orders through our online website, or by signing contracts via email. Please contact us firs ([email protected]), and once we have agreed on the order details, we can choose the most suitable method to complete the order.
How long will it take to receive the goods after placing an order?
The standard delivery time is about 8-10 weeks. We promise that production will begin as soon as we receive your order, and we’ll ship it as quickly as possible.
My size isn’t displayed. Can I still order a larger size?
Yes, We can produce different size which meet your needs. If you cannot see your size listed, you can fill out the form and we will get in touch with you soon.
Can I request a custom project that isn’t listed on your website?
For any custom projects not listed on our site, please reach out to us directly at [email protected].
For any custom projects not listed on our site, please reach out to us directly at [email protected].
Do you deliver to USA/UK?
Yes, We delivery to USA, UK and EU Area. However, Outside these places need to be confirmed by TakeawayPack Team.